Privacy Policy

Angel Flight South Central (AFSC) knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting www.angelflightsc.org, subscribing to our newsletter, or though social media correspondence, you are accepting the practices described in this Privacy Notice.

The Simple Version

Angel Flight South Central uses your contact information for in-house purposes only, and does not share any information about you with third parties. Using chat or submitting your information through a form on our website opts you into our e-newsletters, from which you’re able to unsubscribe at any time. If a mailing address is provided, you'll also receive an annual letter sent by mail.

If you have questions or concerns regarding our policy, please send an email to info@angelflightsc.org.

Image by Brady Bellini

Information Collection and Use

 

Information Collection
Angel Flight South Central receives and stores information that is entered into our website or provided in another way. This includes subscribing to our e-Newsletters, donating to us, or submitting a form (such as chat) on our website. Angel Flight South Central asks for personal information to fulfill requests and respond to messages. We are the sole owner of the information collected on www.angelflightsc.org, www.availablemissions.org, and other sites used for event purchases and donations.

 

Registration

Registration is not required to use www.angelflightsc.org. Angel Flight South Central collects contact and demographic information from persons who apply to become a volunteer with the organization, individuals who request service from AFSC, individuals who have requested information from AFSC and individuals with other associations with AFSC.

Order

Angel Flight South Central may request information from a user who makes a purchase, applies as a volunteer or utilizes the online donation page. A user must provide contact information (such as name, email and address) and financial information (such as credit card number and expiration date). This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, the information is used to contact the user.

 

Information Use

Personal information is used on Angel Flight South Central's website to coordinate flights and to facilitate communication relating to other functions of the organization.

Cookies

A "cookie" is a small piece of information that a website assigns to your device while you are viewing a website. We use session ID cookies primarily for security purposes to determine the permissions granted to the user. For the session ID cookie, once users close the browser, the cookie simply terminates.

Third Party Advertising

Angel Flight Central will accept third party advertising only to help underwrite the expense of AFC’s website, E-Newsletter or other outreach material. In some cases, Angel Flight Central will provide links to other sites. No referral or tracking information is provided to the linked site. AFC will not allow links from third party sites to pages on the Angel Flight Central website that contains private information.

Log Files

Like most standard website servers, we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for the aggregate use.

Angel Flight Central will not share any information from log files that relates to a specific user’s history on the site, but may share aggregate usage data with a third party.

Communications from Angel Flight Central

Informational emails

Volunteers and others who have provided us with contact information will occasionally receive informational emails from AFC. Out of respect for the privacy of our users, we present the option to not receive these types of communications at any time. Please review the Choice and Opt-out sections of this policy.

Newsletter

If a user wishes to subscribe to a newsletter or other regular informational mailing, we ask for contact information such as name and email address. Out of respect for our user’s privacy, we provide a way to opt-out of these communications at any time. Please review the Choice and Opt-out sections of this policy.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. This may occur if our service is temporarily suspended for maintenance. Generally, users may not opt-out of these communications, though they can deactivate their account. These communications are not promotional in nature.

Mailings by Postal Mail

Donors, volunteers and others who have provided us with contact information will occasionally receive informational mailings or solicitation requests from Angel Flight Central. Out of respect and consideration for privacy of our users, we present the option to not receive these types of communications. Please see the Choice and Opt-out sections of this policy.

Sharing

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, court order, or legal process served on our website.

Aggregate Information (non-personally identifiable)

Angel Flight Central may share aggregated demographic information with individuals or organizations. This may include shared aggregated information with other similar organizations to assist them in planning, or we may share this information with foundations or other sources of funds.

Third Party Advertisers

Angel Flight Central does not share personal information with advertisers.

Listed below are the instances in which we will share user’s personal information:
• We share information in conjunction with the flight coordination process. For example,

requesters have access to some personal information of volunteers who have been assigned to a flight. Requester and volunteers have access to passenger information. Volunteers have access to contact information about other volunteers. In each case, log on is required for such access, and specific permission is granted by the organization staff for such access. These are a few examples of the ways information is shared on our website, and is by no means a complete listing.

Third Party Intermediaries

Angel Flight Central uses an outside shipping company to ship orders. We also use an outside processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

Service Providers

Angel Flight Central partners with a number of third parties to provide specific services. For example, some merchandise items may be created and provided by a third party supplier. When the user signs up for these particular services, we share names or other contact information that is necessary for the third party to provide these services. These third parties are not allowed to use personally identifiable information except for the purpose of providing these services. In all cases, such sharing of date will be done only in connection with Angel Flight Central’s charitable business.

Choice/Opt-out

When a user receives organization information from Angel Flight Central, he or she is presented with an option to opt out of any unsolicited emails at that point. The Angel Flight Central staff may continue to use the email address as a personal form of communication, unless the individual contacts the office directly and requests that his or her email address be deleted from the AFC database.

Links

The Angel Flight Central website contains links to other sites. Please be aware that we, Angel Flight Central, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site to read the privacy statements of each and every website that collects

personally identifiable information. This privacy statement applies solely to the information collected by this site.

Security

Angel Flight Central takes reasonable precautions to protect our user’s information. When users submit sensitive information on the website, their information is protected to reasonable degree both online and offline. When registration/order forms ask users to enter their information (such as credit card number/social security number), that information is encrypted and protected by Trustwave. While on a secure page, such as our donate page, the lock icon on the bottom of the Web browsers such as Netscape, Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked or open when users are just surfing the net.

We also take precautions to protect user-information off line. All of our user’s information, not just the sensitive information mentioned above, is restricted in our offices or the offices of our service providers. Only employees and certain key volunteers are granted access to personally identifiable information. All employees and volunteers who are given access are kept up to date on our security and privacy practices. The servers that store personally identifiable information are in locked facilities and are protected by a firewall. Users who have granted access to private information have been asked to keep their passwords secure and to treat the information that they have access to private (they are required to review and agree to our terms of use policy prior to gaining access to the private information).

If users have any questions concerning the security of our website, users can send an email to wings@angelflightcentral.org.

Correcting/Updating/Deleting/Deactivating Personal Information

If a user’s personally identifiable information changes (zip code, phone number, email or mailing address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate the user’s personally identifiable information. In the case of a current volunteer, removing contact information may require that he or she terminate being an Angel Flight Central volunteer. This can usually be done by logging on as a current member or user with a username and password, or by emailing our webmaster at wings@angelflightcentral.org. You can also contact us by phone or through postal mail at the phone number and address listed below.

Notification of Changes

If we decide to change our privacy policy at any time, we will post those changes to this privacy statement, the homepage and other places we deem appropriate so our users are always aware of what information we collect, how we use it and under what circumstances, if any, we disclose it. Angel Flight Central will use information in accordance with the privacy policy under which the information was collected.

Contact Information

If users have any questions or suggestions concerning our privacy policy, please contact us at:

Angel Flight Central
10 Richards Road
Kansas City, MO. 64116
PH: 816-421-2300 wings@angelflightcentral.org